Transportation
For medicaid patients who need transportation to medical appointments
Note: To access this Medicaid service, your medical provider must complete the form in the attached PDF: https://www2.illinois.gov/hfs/SiteCollectionDocuments/MCO037PCSHFS2270Form.pdf
Provider: Non-Emergency Transportation Services Prior Authorization Program
About This Provider: Details about how to book paid transportation to your appointments through Medicaid
Phone Number: 1-877-725-0569
Website: https://www.netspap.com/patients-participants/using-our-services/how-to-book-a-trip
Additional Forms/Links/Notes:
https://www2.illinois.gov/hfs/SiteCollectionDocuments/First_Transit_Trip_Request_%20Instructions.pdf
(FOR ALL PATIENTS) Additional help with medical transportation to cancer appointments
Provider: United Way - Ride United Program
About this Provider: United Way has partnered with Lyft to provide free rides to those in need.e status of your application
Phone Number: 211
Website: https://www.unitedway.org/our-impact/featured-programs/2-1-1/ride-united#SupportRideUnited
Additional Information: Programs may not be available in every community, but 211 operators can connect you to the appropriate resources for transportation to and from your medical appointments.
Provider: American Cancer Society Road to Recovery Program
About this Provider: This service can connect you with an American Cancer Society volunteer to give you a
free ride to your cancer appointments.
Phone Number: 1-800-227-2345
Website: https://www.cancer.org/support-programs-and-services/road-to-recovery.html
Additional information: Note: You must call well in advance of your appointment, as ride coordination can take several days